Shipping Policy

Coppell Pools offers fast, reliable local delivery exclusively within the City of Coppell and surrounding neighborhoods within a 4-mile radius.

Delivery Area & Schedule

  • Delivery Days: Monday through Friday

  • Delivery Hours: 7:00 AM – 5:00 PM

  • Same-Day Delivery: Available for in-stock orders placed before 10:00 AM

  • Standard Delivery Timeframe: All other orders will be delivered within 2 business days

Note: We do not deliver on major U.S. holidays, including:

  • New Year’s Day

  • Memorial Day

  • Independence Day

  • Labor Day

  • Thanksgiving Day

  • Christmas Day

Delivery Fees

  • Free Delivery on orders of $100 or more

  • $20 Flat Delivery Fee for orders under $100

  • No order minimum required.

Delivery Method

Orders are delivered by Coppell Pools personnel or trusted local contractors. In most cases, deliveries will be left at your front door unless a signature is required.

  • For high-ticket items, we may require a signature at delivery.

  • A photo will be taken at the delivery location for verification.

  • Coppell Pools is not responsible for theft or damage after delivery is completed.

Delivery Terms & Liability

All goods are shipped F.O.B. point of shipment. Ownership and risk of loss transfer to the buyer once goods are delivered to the specified location, the buyer, or their agent.

Coppell Pools is not responsible for delivery delays or damage/loss after delivery has occurred. Any claims for lost or stolen items post-delivery are the responsibility of the customer.